Twitter employees question CEO Parag Agrawal over fears of post-Musk exodus 2022-04-29 18:03:00


Twitter CEO Paraj Agrawal sought to calm employee anger Friday during a company-wide meeting where employees demanded answers about how managers plan to deal with the expected exodus it has prompted. Elon Musk.

The meeting comes after Musk, the Tesla CEO who struck a $44 billion deal to buy the social media company, has repeatedly criticized Twitter’s content-modifying practices and the top executive responsible for setting speech and safety policies.

At an internal city council meeting, executives said the company will monitor staff attrition daily, but it’s too early to tell how the acquisition with Musk will affect employee retention.

Informed sources reported that Musk called on lenders to cut the salaries of board members and executives, but the exact cost cuts remain unclear. One source said that Musk will not make decisions about job cuts until he takes ownership of Twitter.

“I am sick of hearing about shareholder value and fiduciary duty. What are your honest thoughts on the very high probability that many employees will not have jobs after the deal closes?” asked one Twitter employee Agrawal, in a question that was read aloud during the meeting.

Agrawal replied that Twitter has always taken care of its employees and will continue to do so.

“I think the future Twitter organization will continue to care about its impact on the world and its customers,” he said.

During the meeting, executives said the attrition rate was unchanged from levels that preceded the news of Musk’s interest in buying the company.

In recent days, Musk has tweeted a criticism of Twitter’s chief lawyer, Vijaya Jade, a widely respected Twitter veteran in Silicon Valley and internally. known as Twitter’s “Moral Authority”.

On Monday, it was serious mentioned She cried during a virtual meeting with the company’s legal and policy teams as she voiced concerns about the company’s trajectory.

In response to YouTuber Saajar Enjeti’s tweet about the company’s “highest censorship advocate” who once censored the New York Post for a story about the contents of Hunter Biden’s laptop, Musk chirp: “The Twitter account suspension of a major news organization for publishing a true story was clearly incredibly inappropriate.”

Musk’s attack sparked a barrage of online harassment targeting Gadi. Users targeted Gadde, Twitter: “Just quit you scum” and “White power! White pride!”

Earlier this week, Musk also pushed for end-to-end encryption on the social media platform, sparking concerns among users and lawmakers who fear such protections could make it easier for extremists and criminals to operate online.

“Twitter DMs should have end-to-end encryption like Signal, so no one can spy on or hack your messages,” chirp Wednesday.

Employees told executives they fear Musk’s erratic behavior could destabilize and hurt Twitter’s business financially as the company prepares to address the advertising world at a presentation next week in New York City.

“Do we have a near-term strategy on how to deal with advertisers who attract investment?” asked one employee.

Sarah Personnet, Twitter’s chief customer officer, said the company is working to reach out frequently with advertisers and reassure them “the way we serve our customers does not change.”

After the meeting, a Twitter employee told Reuters there was little faith in what the executives were saying.

“Public relations talk does not go down the drain. They told us not to leak and we do a job you’re proud of, but there is no clear incentive for employees to do it,” the employee told Reuters, noting that compensation for non-executive employees is now set because of the deal.

Agrawal was expected to receive an estimated $42 million if his service was terminated within 12 months of the change of control at the social media company, according to research firm Equilar.

During the meeting, Agrawal urged the employees to anticipate change in the future under the new leadership and acknowledged that the company has performed better over the years.

“Yes, we could have done things differently and better. I could have done things differently. I think about that a lot.”

On Friday, Twitter co-founder and former CEO Jack Dorsey used a writing platform: “I’ve been trying to take a break from Twitter lately, but I have to say: The company has always tried their best in light of the information they have. Every decision we made was ultimately my responsibility*. In cases where we were wrong or went too far, we admitted it and worked on it. correct it.”

He added, “A transparent system, whether in policy or operations, is the right way to gain trust. Whether it’s corporate ownership or open protocol, it doesn’t matter — so much as — making a deliberate decision to be open about every decision and why it’s made. It’s not easy to do, but It has to happen.”

Dorsey also wrote that he did not believe permanent bans were valid, except for those involving criminal activity. “That’s why we need a flexible protocol for the layers above,” he explained.

Twitter declined to comment.