Jon Fingas

Apple’s self-service repair program is now open for iPhone owners in the US | Engadget 2022-04-27 08:00:49

Jon Fingas


It took several months, but Apple Self Service Repair program now Available in the United States. If you have an iPhone 12, iPhone 13 or third generation iPhone SEyou can buy main parts (eg batteries, cameras, displays) at a custom shop Consult official repair manuals while repairing the device yourself. You can even spend $49 to rent a kit for a week if you’d rather not buy tools you’re not likely to use often.

The program will be expanded to other countries later this year, starting with Europe. You’ll also have to wait until later to get parts, manuals, and tools for your Mac. These kits will be limited to Apple silicon-equipped Macs, so you won’t be out of luck if you want to repair an Intel-based computer.

For the first time comes along with White papers It details Apple’s extended service strategy. The company claimed to have “nearly doubled” the size of its repair network, and that eight out of 10 of its US customers live within 20 minutes of an authorized repair provider. It also identified the rationale behind design and repair decisions, including Focus on using the official parts (to protect privacy and security) and no blueprints for panel-level repairs. Apple said that the “best performers” for board repairs are technicians who can deliver consistent, high-quality results.

The self-service initiative is a clear response to the growing pressure on Adoption of the right to repair Policies. In the United States, both federation- Officials at the state level either enacted or proposed rules for the right to reform. There is also an increasing call from customers every day, and Leaked emails They suggested that Apple itself had discussions about its sometimes difficult-to-fix products. The program theoretically reduces the incentive to pass reform-friendly legislation, and may ease public criticism in general.

As it is, the repair scene has changed yourself. The Google And Samsung They launch their own business and self-repair offers like a valve They actually design products with repair in mind (if not always by customers). As long as you are technically inclined, there is a real chance that you may not have to trust someone else for future repairs.

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